E-COMMERCE - shop with merchants you know and trust - look for and read each site's delivery/return/privacy policies. - always check for https:// and the padlock icon - use a credit card, not a debit card - don't hit the place order button more than once - never send credit card info via email - keep a record of transactions - webservers that are setup to protect sensitive data from being sent over the internet is assigned a digital certificate. - this makes it possible to keep this info safe from prying eyes. - needs cert to encrypt data - web browsers are prepared to accept certificates from trusted authorities (a certificate authority) - a CA is an organization that certifies the identity of a certificate holder, similarly to a public notary that vouches for the legitimacy of a notarized signature. (Thawte, Verisign, Trust-e)